Suntoro, Suntoro and Fachrudin, Dudi Hendra (2023) ANALISIS KUALITAS PELAYANA PELANGGAN SHOPEE EXPRESS MENGUNAKAN METODE GAP ANALYSIS DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA). Masters thesis, PERPUSTAKAAN ULBI.
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Item Type: | Thesis (Masters) |
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Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management |
Depositing User: | Unnamed user with email [email protected] |
Date Deposited: | 25 May 2023 03:42 |
Last Modified: | 25 May 2023 03:42 |
URI: | http://eprint.ulbi.ac.id/id/eprint/1880 |
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