PENILAIAN KINERJA KARYAWAN MENGGUNAKAN METODE BEHAVIOURALLY ANCHOR RATING SCALE (BARS) DI PT. POS INDONESIA (PERSERO) Studi kasus di Sentral Proses Pengolahan (SPP) Bandung (TA 13.15.20.55)

Erlangga, Christina Peggy and Lestiani, Melia Eka and Purnama, Anggi Widya (2020) PENILAIAN KINERJA KARYAWAN MENGGUNAKAN METODE BEHAVIOURALLY ANCHOR RATING SCALE (BARS) DI PT. POS INDONESIA (PERSERO) Studi kasus di Sentral Proses Pengolahan (SPP) Bandung (TA 13.15.20.55). Diploma thesis, STIMLOG INDONESIA.

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Abstract

PENILAIAN KINERJA KARYAWAN MENGGUNAKAN METODE BEHAVIOURALLY ANCHOR RATING SCALE (BARS) DI PT. POS INDONESIA (PERSERO) Studi kasus di Sentral Proses Pengolahan (SPP) Bandung Christina Peggy Erlangga Jurusan Manajemen Transportasi, Sekolah Tinggi Manajemen Logistik Indonesia Jl. Sariasih No. 54, Sarijadi, Kota Bandung 40151, Indonesia Email : [email protected] ABSTRAK Abstrak – Penelitian ini bertujuan untuk menilai kinerja karyawan PT. Pos Indonesia (Persero) yang bekerja pada bagian incoming mail, distribusi, dan outgoing mail di Sentral Proses Pengolahan (SPP) Bandung. Permasalahan yang ditemukan adalah belum diketahui sejauh mana kinerja yang dihasilkan karyawan pada 3 bagian tersebut. Metode yang digunakan untuk pemecahan masalah adalah metode Behaviourally Anchor Rating Scale (BARS). Penilaian kinerja dilihat dari 3 aspek penilaian yaitu : tingkat kedisiplian (X1), tingkat tanggung jawab dan responsif (X2), dan tingkat kepemimpinan dan komunikasi (X3). Metode Behaviourally Anchor Rating Scale (BARS) digunakan untuk menilai kinerja berdasarkan perilaku kerja karyawan terhadap kesesuaian dengan standar yang ditetapkan perusahaan. Berdasarkan penilaian menggunakan metode Behaviourally Anchor Rating Scale (BARS) didapatkan hasil tingkat kepemimpinan dan komunikasi karyawan sebesar 62,7%, tingkat kedisiplinan sebesar 58,3%, dan tingkat tanggung jawab dan responsif sebesar 58,3%. Sedangkan berdasarkan regresi linier berganda didapatkan hasil pengaruh dari variabel bebas (X1, X2, dan X3) terhadap variabel terikat (Y) adalah sebesar 23,3% dengan korelasi variabel bebas yang sedang terhadap kinerja (Y). Kata kunci : Kinerja karyawan, Penilaian kinerja, Behaviourally Anchor Rating Scale (BARS). vi EMPLOYEE PERFORMANCE ASSESSMENT USING BEHAVIOURALLY ANCHOR RATING SCALE (BARS) METHOD AT PT. POS INDONESIA (PERSERO) Case study at the Central Processing Center (SPP) Bandung Christina Peggy Erlangga Transportation Management, Sekolah Tinggi Manajemen Logistik Indonesia Sariasih 54, Sarijadi, Bandung City 40151, Indonesia Email : [email protected] ABSTRACT Abstract - This study aims to assess the performance of the employees of PT. Pos Indonesia (Persero) which works on the incoming mail, distribution, and outgoing mail at the Central Processing Center (SPP) Bandung. The problem found is that it is not yet known to what extent the employee's performance in these 3 sections. The method used for problem solving is the Behavioral Anchor Rating Scale (BARS) method. Performance appraisal is seen from 3 aspects of assessment, namely: level of discipline (X1), level of responsibility and responsiveness (X2), and level of leadership and communication (X3). The Behavioral Anchor Rating Scale (BARS) method is used to assess performance based on employee work behavior against compliance with standards set by the company. Based on the assessment using the Behavioral Anchor Rating Scale (BARS) method, the results of the employee leadership and communication level were 62.7%, the discipline level was 58.3%, and the responsibility and responsiveness level was 58.3%. Meanwhile, based on multiple linear regression analysis, it was found that the effect of the independent variables (X1, X2, and X3) on the dependent variable (Y) was 23.3% with a moderate correlation of the independent variables on performance (Y). Key words : Employees performance, performance appraisal, Behaviorally Anchor Rating Scale (BARS). vii

Item Type:	Thesis (Diploma)
Subjects:	H Social Sciences > HE Transportation and Communications
Depositing User:	Unnamed user with email [email protected]
Date Deposited:	18 Apr 2022 07:24
Last Modified:	18 Apr 2022 07:24
URI:	http://eprint.ulbi.ac.id/id/eprint/649

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