Items where Author is "Arizal, Muhammad Hanif"

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Arizal, Muhammad Hanif and Dewi, Nurlaela Kumala and Purnama, Anggi Widya (2023) ANALISIS KUALITAS PELAYANAN JASA ANGKUTAN BARANG TERHADAP KEPUASAN PELANGGAN DI PT. HUMALA GIAT MANDIRI MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (CSI) DAN POTENTIAL GAIN IN CUSTOMER VALUE (PGCV) TA.13.19.23.09. Magister thesis, Perpustakaan Ulbi.

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