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Waya Prima Dana A.Rachman, Tri and Syafrianita, Syafrianita and Wahyu Nariendra, Pradhana (2022) ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN SICEPAT EXPRESS MENNGUNAKAN METODE SERVICE QUALITY DAN QUALITY FUNCTION DEPLOYMENT(QFD) (TA.13.15.21.10). Masters thesis, STIMLOG INDONESIA.
Waya Prima Dana A.Rachman, Tri and Widya Purnama, Anggi (2018) EVALUASI KETERLAMBATAN KIRIMAN BARANG DI PT RITRA CARGO BANDUNG (KP.13.18.61). [Experiment]