Analysis and Implementation of the User-Centered Design Method in Designing a Web Based Bidding Participation Information System A Case Study at PT Pos Indonesia (PERSERO)

Handoko, Kokoh and Purnomo, Agus (2024) Analysis and Implementation of the User-Centered Design Method in Designing a Web Based Bidding Participation Information System A Case Study at PT Pos Indonesia (PERSERO). Analysis and Implementation of the User-Centered Design Method in Designing a Web Based Bidding Participation Information System A Case Study at PT Pos Indonesia (PERSERO). ISSN 978-967-2742-35-7

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Abstract

This research aims to design a web-based information system for monitoring PT Pos Indonesia's bidding participation activities using the User-Centered Design (UCD) methodology. The UCD approach ensures that the system is tailored to meet the needs and preferences of its users, thereby enhancing usability and user satisfaction. The study begins with a detailed analysis of the current bidding management processes at PT Pos Indonesia, identifying key challenges and requirements. Through iterative design and continuous user feedback, the proposed system is developed to streamline the bidding participation workflow, improve data accuracy, and facilitate better decision-making. The findings indicate that implementing a UCD-based information system significantly improves the efficiency and effectiveness of managing bidding activities. Users reported higher satisfaction levels due to the system's intuitive interface and enhanced functionality. Moreover, the system's ability to provide real-time data and analytics supports better strategic planning and operational decision-making. In conclusion, the study demonstrates that a user-centered approach to system design can lead to substantial improvements in both user experience and organizational performance. The web-based bidding information system developed for PT Pos Indonesia serves as a model for other organizations looking to enhance their bidding management processes through technology

Item Type:	Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HE Transportation and Communications T Technology > T Technology (General)
Divisions:	Fakultas Logistik, Teknologi dan Bisnis > Manajemen Logistik S2 > Prosiding
Depositing User:	mmlog ulbi S2
Date Deposited:	26 Nov 2024 07:06
Last Modified:	26 Nov 2024 08:32
URI:	http://eprints.ulbi.ac.id/id/eprint/2809

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